Privacy Policy

This Privacy Policy describes how Sloop Learning ("we," "our," or "us") collects, uses, and shares information about you when you use our ACT study application (the "App").

1. Information We Collect

1.1 Information You Provide

We may collect the following information that you provide directly:

• Account information (name, email address, password)
• Payment information (processed by third-party payment processors)
• Profile information (grade level, target test date, study preferences)
• Study progress and performance data (practice test scores, questions answered, time spent studying)
• Communications with us (feedback, support requests)

1.2 Information Collected Automatically

When you use the App, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage information (features accessed, pages viewed, time spent on activities)
• Log data (IP address, browser type, access times)
• Analytics data collected through third-party services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the App
• Process payments and manage subscriptions
• Create and manage your account
• Track your study progress and provide score estimates (which are approximations only and not guarantees)
• Send you notifications, updates, and educational content
• Respond to your requests and provide customer support
• Analyze usage patterns to improve our services
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Payment Information

We use third-party payment processors to handle all payment transactions. We do not directly collect or store your full credit card information. Payment information is subject to the privacy policies of our payment processors.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

7. Your Rights and Choices

You have the following rights regarding your information:

• Access: Request access to your personal information
• Correction: Update or correct your information through your account settings
• Deletion: Request deletion of your account and associated data
• Opt-Out: Unsubscribe from promotional communications
• Data Portability: Request a copy of your data in a portable format

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your information within 30 days, except where retention is required for legal, tax, or accounting purposes.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We take appropriate safeguards to ensure your information receives adequate protection in accordance with applicable privacy laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the App and updating the effective date. Your continued use of the App after changes become effective constitutes acceptance of the revised policy.

12. Contact Us